The prospective benefits of investing in the IT skills of your workforce cannot be over emphasized. Information technology (IT) training can aid your staff’s confidence and comfortability using IT, this can steer diverse advantages for your business such as; increased productivity, greater efficiency, improved bottom line, quicker adoption of new technologies. Due to the costs involved, user training and systems support are often seen as additional overheads.

However, you need to invest in both of these areas to ensure the success of IT systems. The more effort you put into training and supporting your staff, the greater the rewards will be for your organization in the end.